Support
Manuals
Model |
File |
extension |
Open
With |
Size |
| X-350 | .PDF |
Adobe®
Acrobat Reader |
3.9MB |
|
| X-380 | .DOC |
Microsoft®
Word |
1.6MB |
|
| X-4300 | N/A |
N/A |
N/A |
N/A |
| X-5 | N/A |
N/A |
N/A |
N/A |
| X-5600 | N/A |
N/A |
N/A |
N/A |
| X-7000 | N/A |
N/A |
N/A |
N/A |
FREQUENTLY ASKED QUESTIONS
I
can´t find an address.
Please make sure you have correctly spelled your entry. If you do
not know how an address is spelled correctly, simply enter the parts
of the address, you know for sure (e.g. “Lond”, “Leic”
for Leicester Square in London). Then browse in the result list and
look for the address. Also make sure that the city in which you are
looking for an address is correct. Sometimes the official postal address
differs from the address you are looking for. In that case, search for
an address nearby that you know of and browse on the map.
If you find the address on the map but you can not find it while searching
for it, please let us know via rma@atlantisgps.com.
There
is a failure in the map / POIs are missing.
If you detect an error in the map data (e.g. a street is missing
completely), we would like to inform our map data provider. Please let
us know at rma@atlantisgps.com.
I have problems to get a GPS fix.
If you have problems getting a satellite fix
with the GPS (you can see how many satellites are being received on
the main menu at the bottom left) please make sure, that you are outside
and the GPS antenna has a good visibility to the open sky. Some models
also do support an additional external active antenna. Please also consult
with the hardware manual of your device to get further information of
how to obtain a GPS fix.
Where can I get software upgrade/patches/plug-ins
for my unit?
http://www.atlantisgps.com/download.html
Where can I get additional maps and guides?
http://www.atlantisgps.com/download.html
